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Techsupport Software

 

 Type Pilot 

 
 
Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use Type Pilot as a depository for storing thousands of long words, phrases, sentences, paragraphs or even entire messages. You don't even have to define keywords for them - any phrase can be easily "extracted" from Type Pilot using a tree-like structure. The program works in any word processor. Company: Two Pilots 
Date Released: 04-05-2006 
Program Size:
265 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP
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 SystemReport 

 
 
SystemReport Utility generates custom system information report, saves it as a text file and sends it via default e-mailer as an attachment. At present info could be gathered in the following sections (each contains from 2 to 20 subsections): System, Multimedia, Display, DirectX, Input, Network, Communication, Port, Dist Drive, Disk Controller, Printer, USB, DLLs, Registry keys, Folders, Scan keys, Custom DLLs. The 5 later could contain practically anything interesting For developers, beta-testers, support teams and all who helps user to survive in this "Era of Future Technologies". Feel free to use it from time to time or include to your product installation package, configure to your needs and make the link to it with name "Solve problems" or "Report the bug" etc, (it will be only about 38k addition your installation package).The installation package and/or the executable (sysrep.exe) file alone may be freely distributed. Company: Agentix Software 
Date Released: 25-09-2004 
Program Size:
129 KB
License: Shareware
Platform: Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003
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 OidView Pro MIB Browser 

 
 
ByteSphere's OidView is a MIB Browser and Expert System for SNMP Agent analysis and administration. Supports SNMPv1, SNMPv2c, and SNMPv3. Tools include MIB Browser, MIB Compiler, SNMP Trap Receiver, OID Poller/Graph Utility, SNMP PDU Trace, Interface (IGRID) tool, Entity-MIB Mapper, and CISCO CLASS-BASED-QOS-MIB (Quality of Service) Browser. Take advantage of ByteSphere's Online precompiled MIB library. Thousands of MIBs from hundreds of vendors can automatically be downloaded and imported directly into OidView's MIB database. The agent recognition code will automatically determine the correct vendor for the SNMP agent, and then download and install any available enterprise MIBs for that vendor. OidView will then determine which MIBs are needed to manage the SNMP agent, and load them at will. Enterprise MIBs are precompiled and reside on ByteSphere's Web site. Company: ByteSphere Technologies 
Date Released: 01-09-2006 
Program Size:
11192 KB
License: Shareware
Platform: Win98,WinME,Windows2000,WinXP,Windows2003
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