LIVECHAT Communicator
	LIVECHAT Communicator is a secure corporate instant messenger. It enables fast and intuitive IM contact between all the employees, allows creating secure (encrypted with SSL) private chats and conferences using one of many protocols (ICQ, MSN, Skype, Gadu-Gadu, LIVECHAT). All the instant messaging flow is monitored and can be managed by administrator, who manages all the employees rights and keeps them sorted into departaments. It is possible to block external IM protocols and have all the employees use just the LIVECHAT protocol. Communicator is also ready to be used as a SIP/VoiP phone. All the users have access to the shared history of public chats what creates an internal knowledge base in the corporation. If it is needed, the application allows to take over other desktop with the remote desktop feature, but only after his agreement. Communicator supports remote work - users can perform their activities from any place. At the same time this software is fully compatible with LIVECHAT Contact Center- i.e. support staff can instant message employees using Communicator. It is also possible for support staff to transfer customers and website visitors who are using Contact Center's web communicator to other employees inside the company, who are using Communicator. The application is customizable, manageable and easily accessible through the web administration panel. Wide range of plugins and add-ons, such as CRM plugin or spell checker, makes expanding Communicator's functionality very easy. At the same time LIVECHAT API is available and it became a base for building new functionalities and new add-ons to the application. Calendar feature implemented in the application allows to share it between company employees and synchronize it with Google Calendar and Microsoft Outlook. Company: LIVECHAT Software  Date Released: -56-2008  Program Size: 7441 KB License: Shareware Platform: WinXP,Windows2000,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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	LIVECHAT ContactCenter
	LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing. ContactCenter contains a conjugated feature - Business Instant Messenger mode, called LIVECHAT Communicator. It is a corporate internal communication channel, formed in shape of popular buddy list, but that is where the similarity to popular free Instant messengers ends. Business communicator is a secure channel, all data is encrypted with 128 key bit. All contacts and chats are collected and stored in a centralized knowledgebase, so you can control the network and data flow. Internal communication costs decrease, because your employees do not have to use phone to communicate with ach other. You can also establish a conference between few employees. It is all in real- time, so there are no delays in exchanging data. ContactCenter is a solution for companies willing to improve online services, customer support and increase sales. Company: LIVECHAT Inc.  Date Released: 08-09-2006  Program Size: 4510 KB License: Shareware Platform: WinXP,Windows2000
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	ProvideSupport: Live Chat for Website
	ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based or Win32 operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial. Company: Provide Support, LLC  Date Released: 09-09-2005  Program Size: 1567 KB License: Shareware Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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