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Helpdesk Software
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LBE Free Helpdesk
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| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 01-01-1999
Program
Size:
2331 KB
License: Freeware
Platform: Windows
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LBE Web Helpdesk
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| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 24-11-2008
Program
Size:
1927 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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FastRequest HelpDesk
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| FastRequest HelpDesk - Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List…). |
Company:
FullData inc.
Date
Released: 05-11-2008
Program
Size:
48019 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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Cerberus Helpdesk
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| Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. |
Company:
WebGroup Media, LLC
Date
Released: 01-05-2004
Program
Size:
3799 KB
License: Shareware
Platform: WinNT 4.x,WinXP,Windows2000,Linux
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SysMan
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| Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. Call and event escalation and automated response triggering. |
Company:
Coral Sea Software
Date
Released: 31-03-2002
Program
Size:
11668 KB
License: Demo
Platform: Windows
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HelpDesk VNC V2
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| HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the remote computer to the support computer even if it is behind a firewall. l |
Company:
Your Tech Solutions LLC
Date
Released: 19-04-2006
Program
Size:
1270 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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EasyTrack
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| EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more. |
Company:
EasyTrack
Date
Released: 01-01-2002
Program
Size:
3700 KB
License: Shareware
Platform: Windows
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Jitbit HelpDesk
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| Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. |
Company:
JitBit Software
Date
Released: 10-01-2009
Program
Size:
542 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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LBE Desktop Helpdesk
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| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 24-11-2008
Program
Size:
4511 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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Remote Helpdesk
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| Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. |
Company:
GID Software
Date
Released: 02-12-2004
Program
Size:
1268 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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Reset Password Management
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| Self Service Reset Password Management is an application which allows end-users to reset their own (Active Directory) passwords. This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his |
Company:
Tools4Ever Germany GmbH
Date
Released: 10-10-2006
Program
Size:
6172 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003
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SupportCalls with Outlook
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| An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting. |
Company:
AssistMyTeam
Date
Released: 24-09-2009
Program
Size:
28302 KB
License: Shareware
Platform: WinXP,Windows2003,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Ultimate x64
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Help Desk-99
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| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 10-01-2007
Program
Size:
5089 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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Network Inventory Manager
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| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership. |
Company:
Microforge.net Limited
Date
Released: 15-03-2003
Program
Size:
151 KB
License: Shareware
Platform: Windows
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TaskPool
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| TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development) |
Company:
DEK Software International
Date
Released: 20-03-2009
Program
Size:
42922 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Business x64
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HelpDesk CDCorporate
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| CDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. |
Company:
Merging Technologies
Date
Released: 30-06-2007
Program
Size:
5818 KB
License: Shareware
Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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SupportCenter
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| SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. |
Company:
Quality Unit, s.r.o.
Date
Released: 16-03-2007
Program
Size:
4000 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source
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Responsive Knowledgebase
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| Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. |
Company:
Responsive Software
Date
Released: 17-07-2002
Program
Size:
437 KB
License: Demo
Platform: Windows
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Alchemy Help Desk
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| Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. |
Company:
Alchemy Lab
Date
Released: 10-03-2008
Program
Size:
924 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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rapidHELP
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| This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. |
Company:
rapidHelp Software
Date
Released: 10-01-2005
Program
Size:
46080 KB
License: Demo
Platform: Windows2000,WinXP
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statlook 2
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| statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. |
Company:
AplusC Systems
Date
Released: 05-09-2006
Program
Size:
63811 KB
License: Demo
Platform: WinNT 4.x ,WinXP,Windows2000,Windows2003
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Self-service Password Reset Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware |
Company:
Self-service Password Reset Manager
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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NetWrix Password Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote. |
Company:
NetWrix Corporation
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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Password Reset Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote. |
Company:
Password Reset Manager
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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VersaFCT Web Form Tool
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| Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple & Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific. |
Company:
VersaDev
Date
Released: 03-02-2006
Program
Size:
2041 KB
License: Demo
Platform: Windows2000,WinXP,Windows2003
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ViArt Shop Free
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| ViArt Shop Free is a powerful, flexible and easy to use PHP shopping cart system. It includes many advanced features such as a fully featured content management system, a forum, helpdesk support system and integration with Froogle and Paypal. |
Company:
ViArt Limited
Date
Released: 15-10-2006
Program
Size:
3300 KB
License: Freeware
Platform: Win 3.1x,Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,MAC 68k,Mac PPC,Mac OS X,Mac Other,BEOS
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Instant Business Network
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| Web based Collaborative Intranet and Extranet Busineess Portal for Sharing Information and Files and Secure Communication. IBn includes tools for Project Management, Issues Tracking and HelpDesk, Project Time Tracking. |
Company:
Mediachase Ltd
Date
Released: 15-04-2009
Program
Size:
35123 KB
License: Shareware
Platform: WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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Jet Service Desk
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| High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. |
Company:
Da COBRA Software LLC
Date
Released: 06-10-2009
Program
Size:
3826 KB
License: Shareware
Platform: WinXP,WinVista,Win7 x32,Win2000,Windows2000,Windows2003,WinServer,Windows Vista Ultimate,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise
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LabTech NMS
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| Windows Network Management and Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more. |
Company:
LabTech Software LLC
Date
Released: 14-09-2006
Program
Size:
24867 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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Polar Help Desk
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. |
Company:
Polar
Date
Released: 20-09-2006
Program
Size:
9444 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003
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Universal
Explorer
Powerful windows explorer file manager and viewer. Making file management a snap.
Disk
Size Manager
Analyses hard disk space and
collects statistics. Clean up and track down disk usage.
Web
Data Extractor
Email marketing software to extract specific contact from target websites, feature rich extraction tool.
ListMotor
Email
List Manager, operates with email stored in simple text files or csv
files. 
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