Helpdesk Email Management Software
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Cerberus Helpdesk
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| Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. |
Company:
WebGroup Media, LLC
Date
Released: 01-05-2004
Program
Size:
3799 KB
License: Shareware
Platform: WinNT 4.x,WinXP,Windows2000,Linux
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LBE Web Helpdesk
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| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 24-11-2008
Program
Size:
1927 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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SysMan
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| Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. Call and event escalation and automated response triggering. |
Company:
Coral Sea Software
Date
Released: 31-03-2002
Program
Size:
11668 KB
License: Demo
Platform: Windows
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FastRequest HelpDesk
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| FastRequest HelpDesk - Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List…). |
Company:
FullData inc.
Date
Released: 05-11-2008
Program
Size:
48019 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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LBE Free Helpdesk
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| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 01-01-1999
Program
Size:
2331 KB
License: Freeware
Platform: Windows
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Reset Password Management
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| Self Service Reset Password Management is an application which allows end-users to reset their own (Active Directory) passwords. This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his |
Company:
Tools4Ever Germany GmbH
Date
Released: 10-10-2006
Program
Size:
6172 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003
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Jitbit HelpDesk
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| Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. |
Company:
JitBit Software
Date
Released: 10-01-2009
Program
Size:
542 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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LabTech NMS
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| Windows Network Management and Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more. |
Company:
LabTech Software LLC
Date
Released: 14-09-2006
Program
Size:
24867 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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TaskPool
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| TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development) |
Company:
DEK Software International
Date
Released: 20-03-2009
Program
Size:
42922 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Business x64
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Polar Help Desk Free
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| Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. |
Company:
Polar
Date
Released: 19-02-2007
Program
Size:
9722 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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HelpDesk VNC V2
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| HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the remote computer to the support computer even if it is behind a firewall. l |
Company:
Your Tech Solutions LLC
Date
Released: 19-04-2006
Program
Size:
1270 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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SupportCalls with Outlook
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| An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting. |
Company:
AssistMyTeam
Date
Released: 24-09-2009
Program
Size:
28302 KB
License: Shareware
Platform: WinXP,Windows2003,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Ultimate x64
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Polar Help Desk
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. |
Company:
Polar
Date
Released: 20-09-2006
Program
Size:
9444 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003
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Jet Service Desk
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| High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. |
Company:
Da COBRA Software LLC
Date
Released: 06-10-2009
Program
Size:
3826 KB
License: Shareware
Platform: WinXP,WinVista,Win7 x32,Win2000,Windows2000,Windows2003,WinServer,Windows Vista Ultimate,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise
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EasyTrack
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| EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more. |
Company:
EasyTrack
Date
Released: 01-01-2002
Program
Size:
3700 KB
License: Shareware
Platform: Windows
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Network Inventory Manager
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| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership. |
Company:
Microforge.net Limited
Date
Released: 15-03-2003
Program
Size:
151 KB
License: Shareware
Platform: Windows
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SupportCenter
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| SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. |
Company:
Quality Unit, s.r.o.
Date
Released: 16-03-2007
Program
Size:
4000 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source
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LBE Desktop Helpdesk
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| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 24-11-2008
Program
Size:
4511 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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My-CRM
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| Designed for the small business this level entry CRM software offers contact management,a fully integrated calenda,opportunities,quotations,invoicing with receivables and a project/helpdesk module with time and billing. Works with most currencies |
Company:
Visionbase Software
Date
Released: 14-06-2006
Program
Size:
47864 KB
License: Shareware
Platform: Win98,WinME,Windows2000,WinXP
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Npust email list manager
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| Npust email list manager is a high performance list management application that will allow you to manage your email lists faster and easier than ever before. Npust email list manager is freeware for personal use.Commercial use is not authorized without agreement. |
Company:
NPUST SOFTWARE
Date
Released: 26-11-2002
Program
Size:
433 KB
License: Freeware
Platform: Windows
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Self-service Password Reset Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware |
Company:
Self-service Password Reset Manager
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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Boldcenter Operator Client .NET
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| Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. |
Company:
Bravestorm, LLC
Date
Released: 20-10-2004
Program
Size:
3693 KB
License: Freeware
Platform: Win98,WinME,Windows2000,WinXP,Windows2003
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VersaSRS HelpDesk
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| FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. |
Company:
VersaDev
Date
Released: 19-05-2008
Program
Size:
9951 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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NetWrix Password Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote. |
Company:
NetWrix Corporation
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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Password Reset Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote. |
Company:
Password Reset Manager
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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Remote Helpdesk
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| Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. |
Company:
GID Software
Date
Released: 02-12-2004
Program
Size:
1268 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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Advanced Email Parser Lite
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| Automate receiving, processing and sending automatic replies to incoming messages. AEP uses custom sets of rules to determine the type of message and what actions should be taken upon receiving it. A certain relief from message management headaches! |
Company:
Tweak Marketing Inc.
Date
Released: 17-10-2003
Program
Size:
4281 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000
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DataTrack System
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| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. |
Company:
Magnoware Systems
Date
Released: 23-10-2006
Program
Size:
13024 KB
License: Shareware
Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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List Management Software
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| this List Management Software is a flexible email addresses management and newsletter sending software. this List Management Software helps companies or shareware developers to organize and manage large volumes of customer email addresses and send .. |
Company:
list management software
Date
Released: 11-10-2008
Program
Size:
9216 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Ultimate,Windows Vista Ultimate x64,Win98,WinME,WinNT 3.x,WinNT 4.x,Win95,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64
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Instant Business Network
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| Web based Collaborative Intranet and Extranet Busineess Portal for Sharing Information and Files and Secure Communication. IBn includes tools for Project Management, Issues Tracking and HelpDesk, Project Time Tracking. |
Company:
Mediachase Ltd
Date
Released: 15-04-2009
Program
Size:
35123 KB
License: Shareware
Platform: WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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