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Free Helpdesk System Software

 

 LBE Free Helpdesk 

 
 
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. Company: Leigh Business Enterprises Ltd. 
Date Released: 01-01-1999 
Program Size:
2331 KB
License: Freeware
Platform: Windows
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 EasyTrack 

 
 
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more. Company: EasyTrack 
Date Released: 01-01-2002 
Program Size:
3700 KB
License: Shareware
Platform: Windows
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 SysMan 

 
 
Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. Call and event escalation and automated response triggering. Company: Coral Sea Software 
Date Released: 31-03-2002 
Program Size:
11668 KB
License: Demo
Platform: Windows
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 LBE Web Helpdesk 

 
 
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc Company: Leigh Business Enterprises Ltd. 
Date Released: 06-03-2008 
Program Size:
2304 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 HelpDesk VNC V2 

 
 
HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the remote computer to the support computer even if it is behind a firewall. l Company: Your Tech Solutions LLC 
Date Released: 19-04-2006 
Program Size:
1270 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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 Cerberus Helpdesk 

 
 
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. Company: WebGroup Media, LLC 
Date Released: 01-05-2004 
Program Size:
3799 KB
License: Shareware
Platform: WinNT 4.x,WinXP,Windows2000,Linux
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 LBE Desktop Helpdesk 

 
 
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Company: Leigh Business Enterprises Ltd. 
Date Released: 04-05-2008 
Program Size:
5183 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 Jitbit HelpDesk 

 
 
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Company: JitBit Software 
Date Released: 24-06-2008 
Program Size:
542 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 ViArt Shop Free 

 
 
ViArt Shop Free is a powerful, flexible and easy to use PHP shopping cart system. It includes many advanced features such as a fully featured content management system, a forum, helpdesk support system and integration with Froogle and Paypal. Company: ViArt Limited 
Date Released: 15-10-2006 
Program Size:
3300 KB
License: Freeware
Platform: Win 3.1x,Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,MAC 68k,Mac PPC,Mac OS X,Mac Other,BEOS
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 Help Desk-99 

 
 
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Company: Leigh Business Enterprises Ltd. 
Date Released: 10-01-2007 
Program Size:
5089 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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 Remote Helpdesk 

 
 
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Company: GID Software 
Date Released: 02-12-2004 
Program Size:
1268 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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 Reset Password Management 

 
 
Self Service Reset Password Management is an application which allows end-users to reset their own (Active Directory) passwords. This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his Company: Tools4Ever Germany GmbH 
Date Released: 10-10-2006 
Program Size:
6172 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003
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 Desktop Pinger 

 
 
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Company: PJ Applications 
Date Released: 20-10-2006 
Program Size:
266 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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 rapidHELP 

 
 
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Company: rapidHelp Software 
Date Released: 10-01-2005 
Program Size:
46080 KB
License: Demo
Platform: Windows2000,WinXP
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 Network Inventory Manager 

 
 
Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership. Company: Microforge.net Limited 
Date Released: 15-03-2003 
Program Size:
151 KB
License: Shareware
Platform: Windows
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 SupportCenter 

 
 
SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. Company: Quality Unit, s.r.o. 
Date Released: 16-03-2007 
Program Size:
4000 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source
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 DataTrack System 

 
 
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Company: Magnoware Systems 
Date Released: 23-10-2006 
Program Size:
13024 KB
License: Shareware
Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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 LabTech NMS 

 
 
Windows Network Management and Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more. Company: LabTech Software LLC 
Date Released: 14-09-2006 
Program Size:
24867 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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 HelpDesk CDCorporate 

 
 
CDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. Company: Merging Technologies 
Date Released: 30-06-2007 
Program Size:
5818 KB
License: Shareware
Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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 Polar Help Desk Free 

 
 
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Company: Polar 
Date Released: 19-02-2007 
Program Size:
9722 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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 SupportMonkey 2002 

 
 
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. Company: Nitro Technologies 
Date Released: 13-05-2002 
Program Size:
358 KB
License: Shareware
Platform: Windows
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 Responsive Knowledgebase 

 
 
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. Company: Responsive Software 
Date Released: 17-07-2002 
Program Size:
437 KB
License: Demo
Platform: Windows
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 Alchemy Help Desk 

 
 
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. Company: Alchemy Lab 
Date Released: 10-03-2008 
Program Size:
924 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 Self-service Password Reset Manager 

 
 
The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware Company: Self-service Password Reset Manager 
Date Released: 26-06-2007 
Program Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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 NetWrix Password Manager 

 
 
The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote. Company: NetWrix Corporation 
Date Released: 26-06-2007 
Program Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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 Password Reset Manager 

 
 
The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote. Company: Password Reset Manager 
Date Released: 26-06-2007 
Program Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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 VersaFCT Web Form Tool 

 
 
Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple & Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific. Company: VersaDev 
Date Released: 03-02-2006 
Program Size:
2041 KB
License: Demo
Platform: Windows2000,WinXP,Windows2003
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 statlook 2 

 
 
statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. Company: AplusC Systems 
Date Released: 05-09-2006 
Program Size:
63811 KB
License: Demo
Platform: WinNT 4.x ,WinXP,Windows2000,Windows2003
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 VersaSRS HelpDesk 

 
 
FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. Company: VersaDev 
Date Released: 19-05-2008 
Program Size:
9951 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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 Help Desk for IIS 

 
 
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Company: MIS Utilities 
Date Released: 02-08-2006 
Program Size:
4208 KB
License: Shareware
Platform: WinXP,WinNT 4.x,Windows2000,Windows2003
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