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Desk Software
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SuperNotes
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| The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. |
Company:
Integratech Software
Date
Released: 06-06-2002
Program
Size:
1267 KB
License: Shareware
Platform: Windows
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HotShift Calendar
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| Many organizations just need a simple, affordable way to enter and update requests for support from internal or external customers. QUAD Help Desk is just that - simple and affordable. The program also includes a simple mini web server to allow customers to request support via browser and allows techncians or CSRs to add, update and search the database with just their web browser. |
Company:
Subframe
Date
Released: 10-03-2003
Program
Size:
1610 KB
License: Shareware
Platform: Windows
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Butterflies of the World Screen Saver and Wallpaper
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| Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Looks and feels like a real mixing desk.. |
Company:
OGphoto.com
Date
Released: 15-05-2003
Program
Size:
5939 KB
License: Shareware
Platform: Windows
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GDS 2000 PRO
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| A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. |
Company:
OroLogic Inc.
Date
Released: 22-03-2002
Program
Size:
8346 KB
License: Shareware
Platform: Windows
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GDS 2000 PRO
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| Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. |
Company:
OroLogic Inc.
Date
Released: 22-03-2002
Program
Size:
8346 KB
License: Shareware
Platform: Windows
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Easy Biorhythms
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| Easy Biorhythms calculates the high, low & critical periods of your biorhythms to give you an indepth look at what's in store for you. Printed charts out in Dutch, English, German, Greek, French, Italian, Indonesian, Spanish, Italian & Portuguese. |
Company:
JSoft Consulting
Date
Released: 08-08-2006
Program
Size:
3826 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP
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AnswerTool
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| Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down.. |
Company:
DTLink Software
Date
Released: 08-07-2002
Program
Size:
829 KB
License: Shareware
Platform: Windows
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Password Recovery Console
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| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. |
Company:
Lieberman Software Corporation
Date
Released: 30-04-2005
Program
Size:
6557 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
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InfoZoomer
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| InfoZoomer gives you a huge virtual desktop where you can place, view and handle any personal information in various scale by the easy natural manner in order to both see the big picture and dive into the details. |
Company:
InfoZoomer Lab
Date
Released: 05-05-2005
Program
Size:
3159 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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To-do List
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| Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. |
Company:
Happy Tripper Productions
Date
Released: 17-12-2002
Program
Size:
1046 KB
License: Shareware
Platform: Windows
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WizAdvisor E-Marketing Start
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| The online advisor for guided selling, product selection, configuration, or virtual help desk: the fully integrated web application WizAdvisor. Ask your customer for needs or usage, and match his profile with your portfolio for the best offering. |
Company:
Internet Invest GmbH
Date
Released: 21-12-2006
Program
Size:
14182 KB
License: Shareware
Platform: Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64,Windows Mobile 2003,Windows Mobile 2005,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,MAC 68k,Mac PPC,Mac OS 9,Mac OS X,Mac OS X 10.1,Mac OS X 10.2,Mac OS X 10.3,Mac OS X 10.4,Mac OS X 10.5,Mac Other
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IPI.MANAGER
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| Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. |
Company:
IPI Business Solutions, Inc.
Date
Released: 20-12-2006
Program
Size:
1680 KB
License: Demo
Platform: WinNT 4.x,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source
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Virtual Desk
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| Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation. |
Company:
JDSoft
Date
Released: 12-08-2002
Program
Size:
2300 KB
License: Shareware
Platform: Windows
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Crossword Express
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| Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. |
Company:
AUS-PC-SOFT Shareware
Date
Released: 17-06-2003
Program
Size:
803 KB
License: Shareware
Platform: Windows,Mac
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Natures Splendors: Landscapes Screen Saver and Wallpaper
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| Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. |
Company:
OGphoto.com
Date
Released: 15-05-2003
Program
Size:
4675 KB
License: Shareware
Platform: Windows
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Championship Five Hundred, Cribbage, and Gin Rummy Card Games for Windows
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| Championship Pro Card Games offer a fun and exciting gaming experience for casual and professional players. Master your skills, customize your game, and compete online in our free Internet lobby. Play at your desk or on-the-go . Free trial. |
Company:
DreamQuest Software
Date
Released: 14-10-2005
Program
Size:
7956 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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WizAdvisor Professional Advisor
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| Build your Online Advisor for guided selling, product selection, configuration, or virtual help desk - with a fully integrated web application. Ask your customer for needs or usage, and match his profile with your portfolio for the best offering. |
Company:
Internet Invest GmbH
Date
Released: 20-11-2006
Program
Size:
42365 KB
License: Demo
Platform: Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003
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Hardware Inspector
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| Hardware Inspector is a premium solution for computer hardware and software inventory. It is in high demand by System Administrators and IT managers. Multi-featured and reliable, Hardware Inspector reaches new heights in IT automation. |
Company:
Database Harbor Software
Date
Released: 22-05-2009
Program
Size:
28646 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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WizAdvisor E-Marketing Pro
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| The online advisor for guided selling, product selection, configuration, or virtual help desk: the fully integrated web application WizAdvisor. Ask your customer for needs or usage, and match his profile with your portfolio for the best offering. |
Company:
Internet Invest GmbH
Date
Released: 21-12-2006
Program
Size:
14381 KB
License: Shareware
Platform: Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Linux
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ATAF-Support
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| Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. |
Company:
Christian C. Rasmussen
Date
Released: 01-12-2002
Program
Size:
49 KB
License: Freeware
Platform: Windows,Linux
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Customer Care Computer Software
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| Web support program facilitate website visitors to directly communicate with company representatives regarding their problems and queries. Help desk support system helps in growth of online based business like e-commerce, Real Estate etc. |
Company:
iPod data recovery
Date
Released: 09-12-2008
Program
Size:
7311 KB
License: Shareware
Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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HotScreen
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| Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. |
Company:
Wana
Date
Released: 05-08-2001
Program
Size:
1627 KB
License: Shareware
Platform: Windows
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Alchemy Help Desk
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| Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. |
Company:
Alchemy Lab
Date
Released: 10-03-2008
Program
Size:
924 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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Single Operator Web Chat Tool
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| Ajax based client chat software provides secure interface for online users and helps website agent to solve their queries in real time. Single operator web chat tool stores all details about each website visitors like IP address, host and OS name. |
Company:
File recovery
Date
Released: 09-12-2008
Program
Size:
1146 KB
License: Shareware
Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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Publisher Indexer
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| CDCorporate is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;
Security ensures that only logs assigned to individual technicians can be viewed by them. |
Company:
IT Specialists
Date
Released: 23-01-2004
Program
Size:
362 KB
License: Shareware
Platform: WinXP
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MGCS
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| MGCS version 2006 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff. |
Company:
Dennis Baggott and Sons
Date
Released: 31-03-2006
Program
Size:
8896 KB
License: Demo
Platform: Win98,Windows2000,WinXP
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ITIL Toolkits
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| The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen |
Company:
The Art of Service ITIL ITSM
Date
Released: 22-05-2006
Program
Size:
3239 KB
License: Shareware
Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux,MS-DOS,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac OS X,Mac Other,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 4.0,Palm OS 5.0,Palm OS 6.0,Windows CE,Pocket PC,Windows Mobile 2003,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Not Applicable
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DynaDeskXP
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| Innovative and easy to use window manager with a map of the desktop. DynaDeskXP includes full support for multiple monitors and the multi-monitor extended desktop. |
Company:
www.dynadeskxp.com
Date
Released: 18-10-2003
Program
Size:
314 KB
License: Shareware
Platform: WinXP
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EasyConsole
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| Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.. |
Company:
Soft Experience
Date
Released: 04-03-2003
Program
Size:
1807 KB
License: Shareware
Platform: Windows
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Living 3D Sharks
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| A stunning 3D shark screensaver lets you explore sunken ships and ancient ruins from the safety of your own desk. Living 3D Sharks screensaver features a variety of sharks and fish, realistic and beautiful underwater life. |
Company:
3D Relax
Date
Released: 01-03-2005
Program
Size:
3644 KB
License: Shareware
Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP
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Universal
Explorer
Powerful windows explorer file manager and viewer. Making file management a snap.
Disk
Size Manager
Analyses hard disk space and
collects statistics. Clean up and track down disk usage.
Web
Data Extractor
Email marketing software to extract specific contact from target websites, feature rich extraction tool.
ListMotor
Email
List Manager, operates with email stored in simple text files or csv
files. 
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