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Customer Service Software

 

 ServiceKeeper 

 
 
Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat allows customers to contact your company representative through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. Company: Active+ Software 
Date Released: 20-05-2003 
Program Size:
2119 KB
License: Shareware
Platform: Windows
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 A+ Web Privacy Service 

 
 
A+ Web Privacy Service is an Online Service that hides your IP address providing a high level of security and surfing anonymity and preventing online activity profiling and surfing habits tracking. Company: Amplusnet 
Date Released: 17-01-2005 
Program Size:
300 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000
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 Handy Service for Palm 

 
 
Sales and Shopping on Palm, Job management, Work log tracking, Waiter assistance. Also useful for tracking other items and activities, i.e. home inventory, physical trainings, etc. Intended for service staff, home users and business owners. Company: Handy Solution Software 
Date Released: -18-0504 
Program Size:
484 KB
License: Shareware
Platform: Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5.0,Palm OS 5.2
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 SmartInspect 

 
 
SmartInspect is an advanced logging and tracing tool for debugging and monitoring .NET, Java and Delphi applications. It helps you to identify bugs and find solutions to customer problems. Company: Gurock Software GmbH 
Date Released: 10-05-2007 
Program Size:
7185 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 Outlook Message Autofill 

 
 
Message Autofill is the Outlook add-on program that enables the monitoring of the CC, BCC, TO and SUBJECT fields automatic filling. The program is indispensable for Technical Service personnel who are responsible for forwarding some emails to others. Company: eTopping Software 
Date Released: 27-09-2005 
Program Size:
900 KB
License: Shareware
Platform: Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003
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 AvailSuite Personal 

 
 
AvailSuite Personal is business management software for micro- and home-based service companies. Whether you are independent consultant, contractor, or freelancer, AvailSuite keeps you organized by managing everyday tasks of your job. Company: BusinessWare Technologies, Inc. 
Date Released: 29-03-2007 
Program Size:
102752 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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 CustomerBase 

 
 
A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. Company: Graphicalic 
Date Released: 23-12-2002 
Program Size:
2586 KB
License: Demo
Platform: Windows
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 IMbrella 

 
 
IM can help your business be more productive, but only if its used effectively. Restricting employees to messaging only with co-workers, customers and vendors means enhanced productivity, faster customer service and a more streamlined enterprise. Company: Deerfield.com 
Date Released: 07-10-2005 
Program Size:
35640 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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 FireDaemon 

 
 
FireDaemon lets you install and run any 32-bit or 64-bit application or script as a Windows service. Among the key features is easy configuration via GUI or XML, service monitoring, low memory footprint, fault tolerance and high availability. Company: FireDaemon Technologies Limited 
Date Released: 12-12-2006 
Program Size:
4751 KB
License: Shareware
Platform: WinXP,WinNT 4.x,Windows2000,Windows2003
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 EventLog Translation Service 

 
 
WinAgents EventLog Translation Service monitors Windows event logs and forwards them to SYSLOG server or to SNMP station. The program frees you from the necessity to check the EventLogs manually and makes centralized event handling possible. Company: WinAgents Software Group 
Date Released: 20-02-2004 
Program Size:
1693 KB
License: Shareware
Platform: WinXP,WinNT 4.x,Windows2000,Windows2003
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 Voicent Phone Appointment Reminder 

 
 
Easy to use automatic telephone notification software with confirmation and built in calendar. Ideal for time sensitive customer based organizations and professional offices. The reminder messages can be personalized with text to speech feature. Company: Voicent Communications, Inc 
Date Released: 09-05-2008 
Program Size:
284 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 Survey Galaxy 

 
 
Survey Galaxy's online survey software allows you to create professional looking online surveys and questionnaires and deploy them via the Internet. Fast, easy and low cost. No software to download, ideal for all types of surveys and questionnaires. Company: Survey Galaxy Ltd 
Date Released: 01-10-2003 
Program Size:
1152 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Unix
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 DeskAlerts - Desktop Alert Software 

 
 
DeskAlerts - desktop alert software is the easiest way to provide your customers with your news and alerts. This is a small software sits in customer Windows taskbar and pops up window every time you send broadcast message. Company: Softomate 
Date Released: 31-08-2006 
Program Size:
79 KB
License: Shareware
Platform: Win95,Win98,WinME,Windows2000,WinXP,Windows2003
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 RegDeal 

 
 
IS CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.What you see is what you get.It supports multi-user and access control. Company: KrawaSoft 
Date Released: 17-03-2003 
Program Size:
890 KB
License: Shareware
Platform: Windows
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 Dating Service Software 

 
 
Dating Service Software. Solution can be quickly adjusted to any design. Included: chat, forum, galleries. Online demonstration. 24 sites are already based on this solution. Company: Pilot Dating LTD 
Date Released: 27-09-2004 
Program Size:
1500 KB
License: Demo
Platform: WinNT 4.x,Windows2000,Windows2003,Unix,Linux
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 ChequePRO Cheque Printing Writing System 

 
 
The ChequePRO (Cheque Printing writing Software) program helps you to print on any bank cheque, and manage your customer and bank information pro actively. Company: ADVANCED & BEST PRODUCTS PTE LTD 
Date Released: 21-01-2004 
Program Size:
9055 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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 Service Account Manager 

 
 
Service Account Manager is a powerful mass management tool for the automated and remote management of Windows services. The tool provides a single view of all services on all managed systems. Company: Lieberman Software Corporation 
Date Released: 04-04-2005 
Program Size:
13723 KB
License: Shareware
Platform: WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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 AvailSuite for Pest Control 

 
 
AvailSuite for Pest Control has been designed to effectively manage all aspects of a Pest Control company. Affordable, easy to setup and use, it covers all activities of a small company, helping you to run your business every day. Company: MS Team LLC 
Date Released: 04-07-2006 
Program Size:
26371 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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 LBE Web Helpdesk 

 
 
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc Company: Leigh Business Enterprises Ltd. 
Date Released: 06-03-2008 
Program Size:
2304 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 MacClassic version of 7Contact has been discontinued 

 
 
Customer relations management for small business. Easy to use, schedule follow up appointments, tasks, call reports, mail merge and letter writing, mailing labels. Upgradable to 7Office sales cycle management. [Win/Mac] Company: 7Office Inc. 
Date Released: 13-09-2004 
Program Size:
11876 KB
License: Shareware
Platform: Mac PPC
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 IBPTime 

 
 
Implements the Internet Time Service (ITS) which allows users to synchronize their computer clocks via the Internet. The time information provided by the service is directly traceable to UTC. IBPTime may be used manually or as a scheduled task. Company: InBloom Products 
Date Released: 13-10-2003 
Program Size:
1191 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000
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 EyeOnSite 

 
 
EyeOnSite is a tool that keeps an eye on your servers to see if they are accessible on the net. The services monitored are http, ftp, smtp and pop3. Incorporated are visual and audible alerts and option to launch an application or send an email. Company: Virdi Software 
Date Released: 29-06-2005 
Program Size:
790 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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 XP KEY CHANGER 

 
 
XP KEY CHANGER finds and decrypts the product key in your WinXP, recovers the Service Pack version, Owner and Organization names. Allows to change all this information. The 1st one to support ALL the Service Packs, included the SP3. Company: MoonValleySoft 
Date Released: 17-04-2008 
Program Size:
329 KB
License: Shareware
Platform: WinXP
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 AimAtFile Fast File Search 

 
 
AimAtFile is a document search tool. It provides document search functionality based on Microsoft Indexing Service included in Windows 2000/XP/2003. AimAtFile lets search for files of many types: MS Office documents, HTML, PDF, Plain Text, etc. Company: AimingTech Company 
Date Released: 05-07-2005 
Program Size:
566 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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 Terminal Service Plus 

 
 
Terminal Service Plus, the best Citrix/TSE alternative you can download from the web. Very low price with unlimited users, seamless client, loadbalancing, universal printer... Company: Terminal Service Plus 
Date Released: 05-05-2008 
Program Size:
30836 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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 Dynasoft TeleFactura 

 
 
Web-ready, Dynasoft TeleFactura is the definitive voice + data billing solution for voice/data service providers such as telecom and callshop operators distributing telecom/data services, such as telecom, callshop, service carriers and distributors. Company: Dynasoft Ltd 
Date Released: 20-07-2006 
Program Size:
30356 KB
License: Shareware
Platform: Win95,Win98,WinME,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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 Service Master 

 
 
Service Master allows your property management team to create, print and track work orders in an easy yet organized way. You are able to quickly generate work orders, print copies & automatically save to the powerful database. Creates 3 days & more. Company: Service Master Software Inc. 
Date Released: 30-12-2004 
Program Size:
3358 KB
License: Shareware
Platform: Win95,Win98,WinME,Windows2000,WinXP
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 MS Access Customer Template 

 
 
You have to develop a Microsoft Access Database that runs customers, suppliers, products, inventories, invoices, orders ... ? Here’s the tool for you ! A Microsoft Access Customer Database Template designed to save you time and help you learn. Company: MS Access Template 
Date Released: 05-09-2006 
Program Size:
3030 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003
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 VI Service Desk 

 
 
VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. Company: Velocity Integrations Software, Inc. 
Date Released: 05-02-2004 
Program Size:
3743 KB
License: Shareware
Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac OS X,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 4.0,Palm OS 5.0,Palm OS 6.0,Pocket PC,Windows Mobile 2003,RIM
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 GoldMan 

 
 
Your quick-fingered play will make Gold-Man eat the gambling chips and win you a special 100% bonus plus $50 at Monaco Gold Casino. It's fast, fun and free. Company: Patagonia Media Ltd. 
Date Released: 15-02-2006 
Program Size:
499 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003
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